茉莉花豪華公寓 (Jasmine Grande Residence)

房間乾淨整潔，我book左2房，幫我upgrade左3間房既房間，十分驚喜。由於去時係暑假期間，每日既早餐都十分多人，早餐選擇一般，小朋友唔鍾意食。

呢度全部都係套房，勁大間👍🏻 房間乜都有，最緊要有微波爐🫣晚上可以叮野食 每日都會有人清潔👍🏻不過係環保酒店，牙具個d唔會日日換的，牙膏太細枝😂

環境：酒店房間很大，就是不能開窗！ 設施：有廚房，有餐具，浴缸，游泳池，水上滑滑梯 服務：挺好的，行李保管 衞生：乾淨整潔，每天打擾

這家酒店設施陳舊，房間很差，樓道里一股**味道。服務也不好，根本不值得這個價格，衹是因為我有朋友在這兒定了長租房，我定了一晚上1800人民幣的房費，然後中午十二點打電話給我叫我退房，我説晚點，一點鐘可以嗎，她説可以，然後我朋友住樓上，催我去吃飯，我去吃個飯下來收拾，我一點十分左右下來，有個電話打來，我正準備説我下來退房了，然後他就掛了，我就把東西放到三十樓，存我朋友那兒，再下去退房，差不多一點二十，然後這個前台（名字叫Aliya）就叫我給2000泰銖延遲退房費，我覺得很無語，我説我住這麼多次酒店提前説一聲延遲退房，在兩點之前都沒有太大問題，你這個要我多給錢我覺得有點坑，她態度很不好，非常強硬，説不給馬上叫警察來逮捕我，給我氣笑了，我説行啊，你都要叫警察了，你叫來唄，這就不是兩千泰銖的事，這是你有點威脅我，我在這兒等着你叫警察來，我本來是約好和朋友一起去芭提雅，朋友車和司機都來了，接我走的，我叫他們先走，結果這個女的連我們車都不讓走，司機告訴我如果他走了，這個女的還要叫警察逮捕他，真的搞笑。我朋友四歲的女兒還在車上等着，我們不想讓他們等太久，給了錢，然後讓這個女的道歉，結果這女的説不道歉，她説反正她道歉了我們可能還要投訴，她就不要道歉。本來我朋友説讓她道歉，我們就給錢走了，現在她還是態度很惡劣。最開始我和她英文溝通，後來司機來了，司機會泰語中文，她就一直用手指着我跟那個司機罵我，司機都翻譯不過來了。 回到車上我真的越想越氣，避雷吧，這個酒店，太囂張了真的。 The service of this hotel is incredible horrible. I had really bad experience here. I can’t imagine this happening in Thailand. Also This whole hotel smells like *********, and the lobby people seems super angry and rude at any time. The lobby people （Aliya）even use police to threaten us. And don’t let our car and even our friends （including a 4 year old girl and 60 year old woman）who waiting in car to leave. This is kind of our freedom restriction. How terrible she is. And in the end she even refuses to say sorry to us because she said she can only say sorry if we promise we don’t complain her. We said ok no complaints. She still said she don’t want to say sorry because she is afraid even she say sorry we still complain her. This is so ridiculous. Ok l will not only complain to your hotel. And l will write in English and Chinese both for complain your hotel service in google map , ins, Facebook,TikTok , YouTube ,xiaohongshu and 永安… Also l will let my friend who lives in your hotel also write about your horrible temper and service. The whole thing is like: around 12:30 pm she called me no late than 1 pm check out . I said ok. Then l go to my friends’ floor to eat lunch. My friend lives in 30th of this hotel. They even rent here for one month. I ask my another friend to pick my things to the lobby place then we will go to Pattaya for two days then come back. My friends who help me to pick up luggage them don’t understand English. They couldn’t fully understand what lobby said when they call. Around 1:15pm we go downstairs after l finish my meal at 30th floor. I wait at elevator to ask my friend keep one of my luggage at her room. Then The lobby guy who called Aliya use her angry face ask me to pay 2000 baht for check out delay. If l don’t pay ,she will ask police to arrest me. Ok , l said let police come. The police is especially working for your hotel, right? I ask my two friends go firstly. The car is waiting for us. My friend’s young daughter,mother and wife are also in the car waiting for us. This Lobby Girl Aliya said nobody can go no car can go. All wait here for police. I said l wait here for police let them go. She said no. All you guys should wait here for police. How dare she!I can’t communicate with her. She keeps using her finger point at me rudely and complaining about me to my Thai driver. In the end we don’t want to waste the time, my friend pay for this 2000 baht because he doesn’t want her 4 year old girl waiting for too long. This is not about money. It’s about if you work as lobby guy you should learn to show your respect to your customers. Don’t use like police to threaten anyone in your country.

交通不是很方便，雖有定時接駁車到BTS站但旺季額滿只有跟你說抱歉車位已滿要自己想辦法（有依規定提前一小時預約）住3晚第一天有請打掃房間但床單枕套都沒換打掃也是隻有把垃圾收走後來2天就直接不要清潔了，樓下有便利店買基本物品很方便，房間大

本身有一定程度年份 但房間超級大 都算乾淨 只是還未有倒垃圾 早餐🍳很推薦 款式多 也有轉款式 游泳池也不錯 有滑梯🛝

酒店的設施還是比較齊全的，在房間也打電話可以點餐，小吃什麼的，有泳池可以游泳放鬆，周邊有家中餐館，很方便。

曼谷老牌酒店 地段在居民區 避開了嘈雜的娛樂區 安全係數極高 樓下有便利店 三分鐘到達711 門口有按摩店跟泰式小餐館 房間內設施齊全 酒店大堂前台可寄存行李 也可以幫忙叫車 可謂是方便至極 太喜歡這種家庭式公寓酒店 完全超出心裏預期 之前有看到對此酒店不好的評論 其實大可不必拿國內行情跟泰國來比較 對於泰國情來説 這樣價位跟地理位置的酒店已經是屬實不錯了！

距離BTS EKKAMAI大概15分鐘路程，酒店有接駁巴士往來BTS EKKAMAI，但每兩小時才有車。房間大，清潔乾淨。前台服務有禮。

整體上都還算乾淨，不過樓下的便利商店如果晚上也有開就更能加分了，不然晚上零售要吃宵夜附近都沒有可以買的，走路要15分鐘才能到BTS，所以還都是叫車才能出門

1.位置離BTS有點遠，大概要15分鐘的路，每天太曬太熱了，call車又塞車，走路又太熱，酒店每天有6班shuttle bus 去，但要等上它的時間還要提前預約。 2.房間沖涼設備不太好，只有固定的淋浴，水不夠大，對於有小孩家庭很麻煩。我們是三房，主人房終於有浴缸及花灑才好洗澡，但浴缸沒浴簾，沖完到處水。剛入住時三個房間的水龍頭花灑都是壞的，沒有檢查一下房間的設備能不能用才交給客人是令人失望。 3.冷氣空調控制不好，時冷時熱，睡覺時冷氣超級吵，不斷地叫，是因為老化原因吧。但我這七晚都沒睡過好覺。 4.可讚是前枱人很友好，回應很快，問題都很快解決。 5. 意想不到自助早餐很多選擇，味道很好吃，很值得 6.房間很大很高，視野很好，但是清潔做得很隨便，地板都不拖。垃圾桶提供太少，這麼大3個房間只有廚房及廁所共四個垃圾桶。娛樂設施還可以，游泳池有點小，健身房也不大。 綜合以上各點，我絕不會再入住。

訂了4晚兩卧室房，房間只得除了大之外沒有什麼可讚，露台只可屋內觀看，門是鎖的，那麼熱天氣需要洗完衣服但沒有地方可曬. 房內沒有wifi, 只可在lobby 用. 沖涼時水壓時冷時熱，很不爽！離地鐵太遠，和老人家及小朋友住真的很不方便，留下只得一間日本超市，便利店要行很遠路程.