薩朗柏羅傳承酒店&活動大廳 (Sarang Paloh Heritage Stay)

冷氣無法調整温度，經反應後、居然說冷氣温度需調整30。才可以、結果住了兩晚、感冒回家，第二天房間沒有打掃、毛巾跟浴巾也都沒有更換、整體感覺不好😞

Our stay over the weekend was great despite a check-in issue at the reception. The location is 600m away from the train station and accessible to places of interest and restaurants on foot. The room we stayed was Kingfisher 1. It’s a semi-half floor layout where the double bed is upstairs and a small sitting area and bathroom downstairs. We’ve stayed this room for the third time. The room was very clean but we wish the tv program will be upgraded from local broadcast to streaming services when we visit next. Overall, this place is always our favorite choice to stay in Ipoh.

We love this heritage transformed hotel. It’s unique in decoration, charming and comfortable in many aspects. Room is Clean n tidy with air-conditioning. Certainly a pleasant experience! 🥰

Amazing experience !

A nostalgic boutique hotel, strategically located within walking distance for good Ipoh food. Friendly staff especially front office, Redzuan

The look and feel of Sarang Paloh is lovely. It has an old world style which we loved. The location is also great, ten minutes from the station and close to lots of restaurants and spots in the old town. The room has a nice style to it as does the garden you walk through. The room facilities were lacking, with no fridge and no safe which we would expect at this price point. Hot water in the shower doesn’t last long and they provide a 3 in 1 body wash, shampoo and conditioner, again something we wouldn’t expect at this price point. The hotel also doesn’t offer room cleaning. This may have been because we stayed for two nights only but this is not communicated on the website or at check in. This meant used cups or water bottles aren’t cleared nor is the rubbish bin emptied. We were also not made aware of locally available discounts for staying at the hotel. All in all an ok stay but several small things made this not value for the money we paid.

永安 should stop listing this hotel. My room was unliveable. The Aircon could not cool down the room and it was very stuffy. It was also poorly lit. I checked in at 3pm and made the decision to leave for another hotel by 5pm, even though I had pre-paid for 2 nights. It's a heritage property and the aesthetics are reasonable but I just could not tolerate a warm and stuffy room in the Ipoh heat and humidity. The lone staff on duty was helpless to do anything. The owners either have to invest more in the basic infrastructure or cut their prices by at least half.