庫拉悉尼-馬斯科特 (Kula Sydney Airport)

沒有酒店標識，不容易找到入口處，房間寬暢，裝修極簡，離租車公司較近。

It’s a really beautiful apartment which is rly near the station and wollies

環境十分舒適！

Booked here as wanted to tried Mascot area. Starting of the bookings there were issues already. I booked through 永安 and was the 1st time experience this. The instructions are super complicating, fortunately I bought a SIM card before arriving as you need it as you need to check in online. After this, was supposed to collect the key from the letterbox but there was nothing inside. Was confused here, and the issue was the room was not ready for check in (it was already 8+pm so I think they forgot the booking). Their service recovery was to pay for dinner and they did which was nice. After coming back from dinner, room was still not ready which is okay. After bathing, I realised the master bedroom aircon was not working. Went to the aircon panel, it's a centralised aircon so we couldn't do anything. Contacted help desk but they refused to send anyone to fix the issue. This was made worse because the condenser inside the balcony, which blows directly to the room window. Tried to cancel the booking, they refused. All in all, they didn't solved the aircon issue. It was out from Saturday to Friday. Their service recovery for this was to change room. I didn't want to stay as a person entered the room without knocking. And with this property you can't lock the door except for door lock. They were kind enough to let us check out late. But the experience is enough to not stay here again.

#好評#對房間大小，房間佈局，房內採光，安全性，梳洗用品，位置滿意

It is a 2 train stops from SYD international airport with approx 5-10mins walk. Need to deposit AUD250 before checking in and keys to be taken from the letterbox. The apartment is very spacious with a huge balcony. It is a 2-storey unit with rooms and 2 toilets at the 2nd level. Midstay cleaning with additional charges and no topping up of toiletries etc. Woolworths is just around the corner with an Asian mart just opposite. Eateries are all around. Halal kebab is at the train station and Halal Thai restaurant opposite the train station as well.