慕尼黑海伯利昂酒店 (HYPERION Hotel München)

床品舒適 衞生間設計很豪華 酒店備品齊全 迷你吧免費 包括玻璃瓶裝的水汽水啤酒 但是房間沒有很大 很有性價比五星級酒店之選

環境：很好，交通方便。 設施：完善，永安預訂mini吧飲料免費。 服務：前台接待友好。 另外要提的是早餐的雞蛋餅非常好吃，適閤中國胃。

設施：比較好，早餐不錯 衞生：乾淨整潔 環境：距離市區可以打Uber 服務：熱情周到 樓下有停車場 附近有餐館可以吃飯

有按金，退房時前台失誤沒有處理好系統，導致按金不及時reverse，電話郵件聯繫不知道複查，永安值得表揚，有網絡電話打給酒店，也積極迴應幫忙。酒店方極為不負責。咖啡機裏的水很臟，水箱有灰塵。總而言之旅遊不建議入住。

酒店乾淨舒適，客服人員服務到位。

最垃圾的五星 服務態度很差 沒有公共區域 尤其是那個**白髮老頭

從來沒有住過這麼糟糕的酒店，換了兩個房間，所有房間的燈都是壞的，不停的閃，跟閃光燈一樣，叫了他們的人上來看，他們説他們沒有維修人員，修不了，又要我下去換房間，然後跟我説他們沒有房了，但是那個燈的開關連接了房間裏一大半的燈，如果關上了之後看都看不清楚，所以最後兩天住的房間的燈還是壞的！ 之前換房間落了一個剛買的洗面奶在上一個房間，最後兩天每天讓人幫忙問都説沒有，但是每一次問他們有沒有問打掃衞生的人都給我講的是馬上問，就説明根本沒有問，我新買的洗面奶就這麼失蹤了。因為每一次又詢問的結果都是我馬上問！直到我退房，5min前打電話是馬上就幫我問，下來退房就是已經double check了沒有，呵呵5分鐘就聯繫好了還再檢查過，我信你就怪了，就是看我要退房了敷衍我。 房間的衞生很糟糕，浴巾是黃色的，每天晚上下午5:00才會有人來打掃房間，而且非常敷衍。 前台的態度很糟糕，一開始他們弄錯了我的房型，我找他們理論，他們説這不是他們的錯，然後跟我講他們訂滿了，所以即使是錯了，也沒有辦法給我換房間。 極其之惡劣，衞生堪憂，服務糟糕，還有東西找不到，或者説不是説找不到，就是他們根本沒找！ I've never stayed in such a bad hotel, changed two rooms, all the lights in the room are broken, keep flashing, just like a flash, called their people to come up and look at it, they said they don't have maintenance staff, can't fix it, and asked me to go down to change the room, and then told me that they don't have any rooms left, but that light switch connects a large part of the lights in the room, if you turn it off you can't even see it clearly, so in the end, it's not a good idea. The light in the room I stayed in for two days was still broken! The last two days I asked someone to ask me if there was any cleanser in the room, but every time I asked them if there was any, the person who cleaned the room told me to ask right away, which means there was no question at all, and my new cleanser just disappeared. The hygiene of the room was terrible, the bath towels were yellow, someone would not come to clean the room until 5:00pm every night and it was very perfunctory. The front desk had a terrible attitude, at first they got my room type wrong and when I approached them about it, they said it wasn't their fault and then told me that they were fully booked so there was no way they could change my room even if it was wrong. It was extremely bad, the hygiene was worrying, the service was terrible, and there were things that couldn't be found, or either they couldn't find them, or they didn't find them at all! Because every time another inquiry resulted in me asking right away! Until I checked out, 5min ago to call is right away to help me ask, down to check out is already double check no, oh 5 minutes to contact a good and check again, I believe you on the strange, is to see me to check out the perfunctory me. Translated with DeepL.com （free version）

酒店在19路車站附近，公交距離大王宮10多分鐘。房間乾淨，房間配套設施非常全，服務熱情周到，大堂還有免費的水和水果，推薦入住。

訂了兩間舒適特大床房，但入住時給了一間兩雙小床房，偷懶沒去換。其它設施，衞生，服務都槓槓的，性價比高！

現代化的商務型酒店。設施比較新，房間不算大，但也不算小，住了五天還可以。 優點是有免費mini吧，衞生間有地暖，隔音好。 缺點是早餐品質一般，因為我連吃了五天，水果就那幾樣，品種還算豐富吧，住一兩天吃還是可以的。第一天入住就沒有洗手液。 地理位置看出行需求，我在慕尼黑幾天都坐19路電車，還是比較方便的。到火車站或者瑪麗亞廣場在20-30分鐘。班次10分鐘左右一般。 服務：挺熱情的